FAQs

What payment methods do you accept?

Our site is powered by Shopify, and through this we can accept secure payment through bank & credit card, Apple Pay & PayPal.


What do you offer?

Pro Prep offers a huge choice of nutritionally-balanced meals with either Meat, Fish or Vegan. Each dish is available in either Weight Loss or Body Build Options. Check out each individual dish for all the details on ingredients, macros and kcals.


How Much are the meals?

Meals range between £4.99 and £5.49 per dish. See our Meals page to find out more about individual meals and their cost.


How long will my Pro Prep meal stay fresh?

All of our meat and fish dishes have a shelf life of 4 days in the fridge, with our Vegetarian meals lasting up to 5 days. All meals can be frozen on the day of delivery and cooked from frozen - just check the instructions for reheating included in the box.


How do I cook the meals?

You’ll find easy-to-follow cooking instructions with your delivery, and all our meals can safely be reheated in the microwave or oven.


Is there a minimum order?

Yes. Our minimum order is 6 meals.


What are the nutritional values of each meal?

Calories, macros and nutritional values are listed on each individual Meal’s page on the site - head there to find out everything you need to know.


Allergy advice

Please check ingredients when ordering our meals as unfortunately we’re unable to alter an individual dish.


Do you offer vegan options?

Yes! We have plenty of options to choose from. Just head to the Vegan section of the site to find out more.


Can you offer bespoke meal plans?

As a company, we are currently working on this idea to help serve our customers.


Can I freeze my meals?

Yes, just double-check the instructions included with your meals for how-two, but all our meals can be frozen for up to 2 months, and reheated from frozen.


When do you deliver?

Our delivery day is Wednesday.


Where do you deliver to?

Currently we’re only able to deliver to UK Mainland.


Do I have to be in when my Pro Prep delivery arrives?

We use overnight deliveries with DPD. You can include any delivery instructions including nominated safe space or preferred neighbour at the checkout stage. Once your order is confirmed, you’ll be given updates of when to expect it the next day. Our delivery partners will leave the box according to instructions. Our boxes contain insulation packs to keep your meals nice and fresh - just refrigerate (or freeze) them as soon as you can.


Is the Pro Prep packaging recycled and recyclable?

Our containers are made from RPET (recycled Polyethylene terephthalate) and once cleaned can be recycled with other plastics in most council areas. Our delivery boxes are made from recycled cardboard and can be reused lots of ways, or you can recycle them with other cardboard packaging. Unfortunately the film which keeps our food fresh cannot be recycled at this time - but we’re working on solutions to make our whole operation as environmentally-friendly as possible!